Terms and Conditions

  1. These terms and conditions are in reference to Sydney New Year’s Eve (NYE18) ticketed areas in The Rocks and Circular Quay and are referred to as:
    • Hickson Road Reserve – Paid ticketing
    • Campbells Cove – free tickets
    • East Circular Quay – free tickets
  2. Access to these ticketed areas on NYE18 is strictly limited to valid ticket holders only and is subject to these Terms and Conditions which are subject to change.
  3. By acquiring tickets to, and attending NYE18 at any of the above sites (“ticketed area(s)”) all attendees agree to these terms and conditions and to follow the directions of the Event Organiser, the site manager or their agents. Any parent or guardian of a minor attending NYE18 acknowledges and agrees to the following matters, on their own behalf and on behalf of the minor.
  4. PMNSW is the owner of the land and ACES (“Australian Concert and Entertainment Security”) will be the site manager. ACES is providing the infrastructure for the ticketing (issuing and sales) and PMNSW is the Event Organiser.
  5. There are three areas of The Rocks and Circular Quay that are ticketed areas owned by Place Management NSW for NYE18.
    • Hickson Road Reserve (“HRR”)”). The time period of the event is 5:00pm on 31 December 2018 to 1:00am on 1 January 2019.
    • Campbells Cove (“CC”). The time period of the event is 12pm on 31 December 2018 – 12.45 am on 1st January 2019
    • East Circular Quay (“ECQ”). The time period of the event is 10am on 31 December 2018 – 12.45 am on 1st January 2019
  6. Every person requires a ticket and it must be presented to enter the ticketed area. A digital or a ‘print at home’ ticket must be presented. Every person requires a ticket, including children in strollers. Babies under 12 months do not require a ticket.
  7. Each ticket is individually barcoded. Tickets may not be resold or reissued other than in accordance with NSW Fair Trading Act 1987. Any breach of the Fair Trading Act 1987 may result in the ticket being cancelled and entry refused.
  8. This is an outdoor event that will proceed in all weather. Fireworks are presented by the City of Sydney. Place Management NSW (PMNSW) is not responsible for the fireworks and will not issue refunds in the event that the fireworks are cancelled by City of Sydney for any reason.
  9. Attendees are subject to security screening, including identity verification, metal detections wand search, and bag search prior to entry into, and inside, the ticketed area.
  10. Attendees must NOT bring the following items into the ticketed area:
    • alcohol;
    • any illegal substances;
    • any beverage that is not sealed, including thermoses;
    • glassware or breakable containers;
    • offensive weapons including knives, laser pointers, selfie sticks;
    • umbrellas above 50cm in length, tarps, tents, shade structures, tables, milk crates or chairs (other than low-line beach chairs). No pegging or other penetration to the turf or ground is permitted;
    • fireworks, sparklers, open flames including candles, party poppers, balloons;
    • BBQs and cooking equipment;
    • balls, frisbees, skateboards, scooters, rollerblades, bicycles, kites and drones;
    • pets other than Assistance Dogs; and,
    • any item which is illegal or which the Event Organiser or Site Manager considers dangerous or capable of causing nuisance or offence.
  11. NYE18 is a smoke free event. Attendees must not smoke except within designated smoking areas. These areas will be signposted.
  12. Attendees must not be under the influence of drugs or alcohol and must act responsibly and follow requests made by Police, Event organisers, security staff and their agents. Attendees breaching these requirements or participating in anti-social behaviour may be refused entry or be required to leave the ticketed area.
  13. Persons under the age of 18 must be accompanied and supervised by an adult, parent or guardian at all times.
  14. By acquiring tickets attendees agree to waive, release and discharge PMNSW from any suit, demand or claim, whether present, future, or contingent arising as a cause of acquiring tickets for or attending the ticketed area.
  15. Attendees agree that, by attending, they may be photographed and/or filmed. The images and/or film may be used for future promotional purposes at no cost and without further request for consent.
  16. Passouts can be issued in Campbells Cove and Hickson Road Reserve. Passouts will not be issued in East Circular Quay. Note that any passout or reentry to the ticketed area issued is at the discretion of the Event Organiser or Site Manager.
  17. Refunds will not be issued for a change of mind or incorrect purchase, and refunds will only be offered in line with Australian Consumer Law.